Postal

About Postal

Postal is a modern, AI-native virtual mailbox and business address service designed to streamline mail management for companies of all sizes and stages. It provides businesses with a legitimate, professional street address that can be used for all official communications, including those from government agencies like the IRS, state entities, vendors, and financial institutions. This eliminates the need for businesses to rely on unprofessional residential or shared office addresses. The core value proposition of Postal lies in transforming physical mail into a secure, digital, and actionable workflow. Its powerful AI technology scans, summarizes, and categorizes incoming mail, flagging important items and deadlines so users can manage their postal correspondence as efficiently as email. Beyond simple mail forwarding, Postal offers a comprehensive platform that includes compliance support, electronic check deposit, and registered agent services. It is built with enterprise-grade security, adhering to SOC 2 and HIPAA standards, making it a trusted solution for handling sensitive information. Ideal for startups, remote teams, international businesses, and established companies in sectors like insurance, accounting, and law, Postal empowers organizations to operate from anywhere while ensuring no critical piece of mail is ever missed or mishandled.

Features of Postal

AI-Powered Virtual Mailbox

Postal's virtual mailbox digitizes your physical mail with intelligent processing. Every piece of mail received at your dedicated address is securely scanned and uploaded to your online dashboard. The integrated AI doesn't just create a digital copy; it analyzes the content to generate instant summaries, extract key details like due dates and amounts, and flag items that require urgent attention. This allows you to view, download, forward, or shred documents with a single click, managing your postal correspondence with the same ease as your email inbox from anywhere in the world.

Compliance and Registered Agent Services

Postal goes beyond mail handling by offering expert compliance support. Users can instantly pass compliance-related mail, such as state filings or legal documents, to Postal's qualified team for action. This service includes acting as your Registered Agent, ensuring you never miss a service of process or official state notification. The platform is designed to help businesses stay compliant with evolving laws and regulations, specializing in areas like corporate licensing and insurance compliance, thereby saving significant time and reducing administrative risk.

Electronic Check Deposit

This feature simplifies financial operations by digitizing check processing. When a paper check arrives at your Postal address, the system scans it and notifies you through the dashboard. You can then request an electronic deposit directly through the platform. Postal works with your banking partner to process these deposits electronically via secure methods like lockbox or remote deposit capture (RDC), accelerating cash flow and eliminating the need for physical check handling.

Enterprise-Grade Security & Infrastructure

Security is foundational to Postal's service. All mail is processed in secure, on-site facilities built to meet stringent SOC 2 and HIPAA compliance standards. This ensures that sensitive personal identifiable information (PII) and protected health information (PHI) are handled with the highest level of security and confidentiality. This commitment safeguards both your business data and your clients' data, providing peace of mind and helping you maintain compliance with relevant privacy and data protection laws.

Use Cases of Postal

Startups and Remote Companies

For startups and fully remote teams, Postal provides a professional, stable business address to establish credibility with banks, government agencies, and clients. It enables founders and distributed employees to work from anywhere without being tied to a physical office for mail. The AI mailroom ensures the team never misses an important tax document, legal notice, or vendor invoice, keeping operations smooth and compliant from day one.

International Businesses Expanding to the U.S.

Companies based outside the United States can use Postal to quickly and efficiently establish a U.S. business presence. Postal provides a real street address necessary for company registration, banking, and tax purposes (like an EIN). It serves as a reliable hub for receiving all U.S.-based mail, which is then digitized and made accessible globally, eliminating international forwarding delays and complexities.

Accounting and Law Firms

Professional service firms can leverage Postal to strengthen client relationships and manage sensitive documents. Firms can use the service for their own business mail or offer it as a value-added service to clients, helping them manage compliance mail proactively. The secure, compliant handling of financial and legal documents, combined with the ability to quickly identify and act on urgent notices, enhances service delivery and risk management.

Property Management and Multi-LLC Operations

Property management companies and entrepreneurs managing multiple LLCs can consolidate their postal correspondence. Instead of using personal addresses or multiple PO boxes, they can direct all mail for various entities to a single, professional Postal address. The platform makes it easy to organize mail by entity, and the electronic check deposit feature is particularly valuable for seamlessly processing rental payments or other receivables from a central location.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is a service that provides you with a real, physical street address. Instead of mail being delivered to your home or office, it is sent to this secure facility. Postal then receives your mail, securely scans the exterior and contents, and uploads it to a private online dashboard. This allows you to access your mail digitally from anywhere, decide to forward, shred, or archive it, and manage it with tools like search and filter. Postal enhances this with AI summarization and compliance support.

How does Postal handle check deposits?

When a paper check is delivered to your Postal address, our team scans it and notifies you via your online dashboard. You can then log in and request an electronic deposit. Postal collaborates with your bank to process the deposit electronically, typically through a lockbox service or remote deposit capture (RDC). This method is secure, fast, and eliminates the need for you to physically handle or deposit the check yourself.

What does Postal's AI actually do?

Postal's AI automates and enhances mail management. Upon scanning a document, the AI analyzes it to generate a concise summary, so you grasp the content instantly. It identifies and flags important or urgent items, such as bills or legal notices. The AI also automatically extracts key data points like sender names, due dates, invoice amounts, and account numbers. Furthermore, you can "chat" with your mail documents to ask specific questions and get answers with citations from the text.

Is Postal secure for sensitive business and client documents?

Absolutely. Postal is built with a security-first approach. Our processing facilities and digital systems are designed to meet SOC 2 and HIPAA compliance standards, which are rigorous frameworks for data security and privacy. We handle all mail, including documents containing sensitive Personal Identifiable Information (PII) and Protected Health Information (PHI), with strict protocols to ensure confidentiality and security, making it a trustworthy solution for businesses with high compliance needs.