PollQR

About PollQR

PollQR is a versatile platform designed to transform audience engagement and customer feedback collection through the power of QR codes. It specializes in two distinct but powerful applications: generating QR code surveys for businesses and facilitating QR code live polls for presenters. For business owners, managers, and marketers, PollQR provides a complete toolkit to gather long-term customer insights, boost online reputation by driving 5-star reviews, collect leads, and conduct professional Net Promoter Score (NPS) surveys. For presenters, trainers, and educators, it replaces the traditional "show of hands" with dynamic, interactive live polling that makes sessions more engaging and memorable. The platform's core value proposition lies in its simplicity and depth—users can create professional, mobile-friendly forms and polls in minutes, while benefiting from advanced features like a centralized response database, real-time notifications, and AI-powered analytics to derive actionable insights from the collected data.

Features of PollQR

AI-Powered Sentiment Analysis

PollQR's advanced AI analytics tools automatically scan and interpret open-ended customer feedback. The system performs sentiment analysis to instantly gauge customer emotions, identifies recurring key themes and topics, and provides specific, actionable recommendations for improvement. This allows businesses to quickly understand what is working well and what needs attention without manually sifting through every response, transforming raw data into clear business intelligence.

Flexible QR Code Generation & Data Collection

The platform enables users to easily generate customized QR codes for both surveys and live polls. For businesses, these codes can be placed on tables, receipts, or storefronts to collect continuous feedback over time. All responses are automatically stored in a secure, organized database. Users receive email notifications for new submissions and can download all collected data in CSV format for further analysis or integration with other systems.

Dynamic Live Polling for Presentations

PollQR offers a suite of interactive tools specifically for live audiences. Presenters can create various poll types including word clouds, rankings, star ratings, and email collection forms. A unique QR code is displayed for the audience to scan, requiring no app download. The presenter controls when to reveal the live, aggregated results using visualizations like pie charts, bar charts, or tables, making any presentation more participatory and data-driven.

Professional Survey Templates & NPS Integration

To ensure effectiveness and save time, PollQR provides professionally designed, mobile-optimized survey templates. This includes best-practice Net Promoter Score (NPS) survey setups, which are crucial for measuring customer loyalty. Businesses can use these templates to reliably gather feedback, strategically nudge satisfied customers to leave positive public reviews, and simultaneously capture lead information to support business growth initiatives.

Use Cases of PollQR

Retail & Hospitality Customer Feedback

Restaurants, retail stores, and service businesses can place QR code surveys on receipts, table tents, or at the point of sale. This allows them to gather continuous, real-time feedback on customer experience, food quality, and service. The AI analysis helps spot trends, while the ability to prompt happy customers to leave online reviews directly helps boost the business's public reputation and star ratings on platforms like Google and Yelp.

Conference and Workshop Engagement

Speakers and workshop leaders can significantly increase audience participation by integrating live polls throughout their sessions. Instead of passive listening, attendees scan a QR code to vote on questions, contribute to word clouds, or submit questions. This interactivity provides instant feedback to the presenter, makes the content more memorable, and gives attendees a voice, enhancing the overall value of the event.

Educational Classroom Interaction

Educators and trainers can use PollQR to make lessons more interactive. During a lecture or training module, a teacher can launch a quick comprehension check poll or a brainstorming word cloud. This provides immediate insight into student understanding, encourages participation from all students (not just the most vocal), and breaks up the monotony of traditional teaching methods with engaging, technology-aided activities.

Professional Services and Lead Generation

Consultants, agencies, and service providers can use QR code surveys not just for feedback, but as a sophisticated lead generation tool. By embedding a survey at the end of a service or on a physical brochure, they can collect detailed client satisfaction data while also capturing contact information and consent for future marketing, helping to grow their client base and improve service offerings.

Frequently Asked Questions

Do attendees need to download an app to participate in live polls?

No, attendees do not need to download any special application. Participation is entirely web-based. Attendees simply use their smartphone's camera to scan the QR code displayed by the presenter, which opens the poll directly in their mobile web browser. This ensures maximum accessibility and ease of use for any audience.

What kind of insights does the AI sentiment analysis provide?

The AI sentiment analysis goes beyond simple positive/negative scoring. It analyzes open-ended responses to identify the prevailing emotion (e.g., happy, frustrated, satisfied). It automatically extracts and ranks key themes and frequently mentioned topics, such as "wait time," "product quality," or "staff friendliness." Most importantly, it provides contextual, actionable insights and recommendations based on the aggregated feedback, helping you understand the "why" behind the scores.

Can I use PollQR for free?

Yes, PollQR offers a free tier to get started. This allows users to explore core functionalities. For ongoing or professional use, including access to advanced features like AI analytics, higher response limits, and professional templates, PollQR offers flexible subscription plans (Pro) and a pay-as-you-go option specifically for live polls.

How do I get the results from my surveys or polls?

Results are managed in two primary ways. For all surveys and polls, data is collected in real-time within your PollQR dashboard. You can view summaries, read individual responses, and download the complete dataset as a CSV file at any time. For live polls during presentations, the presenter has full control to display the aggregated results visually (e.g., pie chart, bar graph) to the audience with a single click when ready.