Qamarero

Qamarero is a comprehensive, all-in-one software platform designed specifically for the hospitality industry, including restaurants, cafes, bars, pizzerias, pubs, nightclubs, hotels, and beach bars. It replaces the traditional model of using 5 to 7 disconnected tools such as a POS terminal, a reservation app, delivery aggregators, spreadsheets for inventory, and a paper time clock. These separate systems are often expensive, siloed, and require individual training for staff. Qamarero consolidates all of these functions into a single, unified platform that runs on any phone or tablet, eliminating the need for proprietary terminals or complex integrations. The platform is designed for rapid deployment, allowing a restaurant to go live in hours rather than weeks. A single subscription covers a wide range of functionalities, including point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Qamarero is already trusted by over 2,500 venues across Spain, France, the UK, and Italy, and operators report significant operational improvements, including 35% fewer order errors and 15% higher average check sizes. The platform is also compliant with Verifactu regulations, helping businesses avoid fines. With a focus on saving time, reducing costs, and increasing revenue, Qamarero is positioned as a leading solution for digitalizing hospitality businesses.

All-in-One Point of Sale and Table Management

This feature replaces traditional, expensive POS terminals with a system that operates on any phone or tablet. It allows staff to manage orders, process payments, and handle billing from a single interface. Integrated table management provides a visual layout of the dining area, enabling servers to assign tables, split checks, and track order status in real time. This consolidation reduces the need for multiple devices and simplifies staff training, leading to faster service and fewer errors.

Integrated QR Ordering and Delivery Management

Qamarero enables customers to scan a QR code at their table to view the menu, place orders, and pay directly from their own smartphones. This reduces the workload on waitstaff and speeds up the ordering process. Additionally, the platform integrates directly with major delivery aggregators like Uber Eats and Glovo, allowing restaurants to manage all incoming delivery orders from the same system. This eliminates the need to switch between different tablets or apps, reducing the risk of missed orders and streamlining kitchen operations.

Customer CRM, Marketing Automation, and Loyalty Programs

This feature provides a built-in customer relationship management (CRM) system that tracks customer preferences, visit history, and contact information. Restaurants can use this data to create targeted marketing campaigns, such as sending promotional offers or birthday discounts via email or SMS. The integrated loyalty program allows businesses to reward repeat customers, encouraging them to return more frequently. By automating these marketing efforts, restaurants can increase customer retention and average check sizes without manual effort.

Real-Time Analytics, Inventory Tracking, and Staff Time Tracking

Qamarero offers a comprehensive analytics dashboard that provides real-time insights into sales performance, popular menu items, and peak service hours. This data helps operators make informed decisions about menu pricing and staffing. The inventory tracking module monitors stock levels in real time, alerting managers when supplies are low and helping to reduce waste. The staff time tracking feature replaces paper time clocks, allowing employees to clock in and out via the app, which simplifies payroll and ensures compliance with labor regulations.

Streamlining Operations in a High-Volume Cafe

A busy cafe serving coffee, pastries, and light meals can use Qamarero to manage both dine-in and takeaway orders from a single tablet. The QR ordering feature allows customers to order and pay from their tables without waiting in line, while the integrated POS handles quick transactions at the counter. The inventory tracking module automatically updates stock levels for ingredients, alerting the manager when coffee beans or milk are running low. This reduces wait times, minimizes order errors, and ensures the cafe never runs out of essential items during peak hours.

Managing a Multi-Service Pizzeria with Delivery and Dine-In

A pizzeria that handles both dine-in customers and a high volume of delivery orders can benefit from Qamarero's integrated delivery management. The platform receives orders from Uber Eats and Glovo directly into the same system used for in-house orders. Kitchen staff see all orders on a single screen, which reduces confusion and prevents missed items. The customer CRM tracks delivery addresses and order history, allowing the pizzeria to send targeted offers to regular delivery customers. This unified approach helps increase order accuracy and customer loyalty.

Optimizing Staff Scheduling and Payroll in a Nightclub

A nightclub with rotating staff schedules and a high volume of drink orders can use Qamarero to streamline time tracking and sales management. Staff can clock in and out using the app on their phones, which automatically records their hours for payroll. The POS system handles fast-paced drink orders and payments, while the analytics dashboard provides real-time data on which drinks are selling best. This allows the manager to optimize staffing levels for busy nights and adjust inventory orders based on actual consumption, reducing waste and labor costs.

Automating Customer Engagement for a Beach Bar

A seasonal beach bar (chiringuito) can use Qamarero to build a loyal customer base even during the off-season. The CRM and marketing automation features allow the bar to collect customer emails and phone numbers during the summer. Automated campaigns can send reminders about seasonal openings, special events, or loyalty rewards. The QR ordering feature reduces the need for staff to take orders on a crowded beach, while the inventory tracking ensures that popular items are always in stock. This helps the bar maximize revenue during the short season and maintain customer relationships year-round.

How is Qamarero installed and do I need to do anything?

Qamarero is designed for quick and easy installation. The platform is cloud-based and runs on any phone or tablet, so there is no need for complex hardware setup or proprietary terminals. You simply download the app, create an account, and configure your menu and settings. The system can go live in hours, not weeks. Qamarero also offers human support 365 days a year to assist with the initial setup and any questions that arise.

Does Qamarero comply with tax regulations like Verifactu?

Yes, Qamarero is homologated (approved) by Verifactu, meaning it meets the regulatory requirements for electronic billing and tax reporting in Spain. This compliance helps restaurants avoid significant fines that can reach up to 50,000 euros per year for non-compliance. The platform automatically handles the generation and storage of invoices in the required format, simplifying the process for business owners.

What is the price of Qamarero and is there a minimum contract period?

Qamarero operates on a subscription model that covers all of its features, including point of sale, table management, QR ordering, delivery integration, CRM, marketing automation, loyalty programs, inventory tracking, and staff time tracking. The exact pricing depends on the specific needs of the business. Importantly, there is no permanence (minimum contract period), so you are free to cancel the service at any time without penalty.

Can Qamarero integrate with other platforms or systems?

While Qamarero is designed to replace multiple separate tools with a single platform, it does integrate with key external services. The platform has built-in integrations with major delivery aggregators like Uber Eats and Glovo, allowing you to manage those orders directly within Qamarero. It also integrates with the new Qamarero Phone AI voice agent. For most other functions, the platform is self-contained, which simplifies operations and reduces the need for additional integrations.