WowTo

WowTo offers a platform to create and host video knowledge bases for enhanced support.
August 13, 2024
Chrome Extension, Web App
WowTo Website

About WowTo

WowTo is an innovative video knowledge base platform designed for businesses looking to enhance customer support through engaging video content. It allows users to create, host, and manage how-to videos effortlessly, helping reduce support tickets and improve customer satisfaction. With WowTo, users experience an efficient yet creative way to deliver information.

WowTo offers flexible pricing plans, including a free tier with essential features, and premium subscriptions at competitive rates. Upgrading unlocks advanced capabilities, such as custom branding and enhanced video analytics, ensuring users maximize value from their investment in video knowledge base software.

The user interface of WowTo is designed for simplicity and efficiency, making video creation and management seamless. With intuitive navigation and customizable layouts, users can quickly find and utilize features, ensuring a smooth browsing experience that enhances video knowledge base organization.

How WowTo works

Users engage with WowTo by first signing up for a free account, allowing access to the platform's video editor and knowledge base tools. They can create videos using various methods, including AI screen recording and direct uploads. Once videos are prepared, users can customize and categorize their video library, making it accessible to customers through integrated widgets in apps like Intercom and Slack. This streamlined process enables businesses to provide timely and effective support.

Key Features for WowTo

AI-Powered Video Creator

WOWTo's AI-powered video creator allows users to produce step-by-step instructional videos effortlessly. This innovative feature simplifies video creation for support staff, eliminating the need for design expertise while delivering high-quality content that enhances customer understanding and engagement.

In-App Widget Support

WowTo features an in-app widget that provides contextual video support to users directly within their applications. This unique capability ensures customers receive instant access to relevant help videos, improving user experience and significantly reducing the volume of support tickets.

Multilingual Video Capabilities

WowTo offers localized video capabilities, enabling businesses to create multilingual content for global audiences. This feature ensures that users receive instructions and support in their preferred language, enhancing accessibility and improving the overall effectiveness of customer support efforts.

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