Jochem
About Jochem
Jochem is an innovative AI platform designed to provide instant answers to customer and employee queries. By seamlessly integrating into your existing toolstack, Jochem enhances support efficiency while continually expanding your knowledge base. It uniquely addresses the challenge of finding accurate information without hassle.
Jochem offers flexible subscription plans tailored to various organizational needs. Each tier provides enhanced access to features that improve responsiveness and knowledge management. Upgrading unlocks advanced functionalities, ensuring that your team operates at peak efficiency while leveraging Jochem's AI capabilities.
Jochem's user interface is designed for seamless interaction, boasting an intuitive layout that simplifies navigation. The platform includes user-friendly features, enabling quick access to knowledge resources and efficient query handling, ensuring a smooth experience for both employees and customers.
How Jochem works
Users begin by onboarding with Jochem, where they integrate the platform into their existing tools. Once activated, users can easily input queries, receiving instant answers powered by AI. Should Jochem lack a direct answer, it intelligently connects users with experts within the organization, facilitating knowledge capture and enhancing the overall support experience.
Key Features for Jochem
Smart Matching with Experts
Jochem features a smart matching system that connects user inquiries to the right internal experts. This unique capability ensures that users receive informed answers quickly, enhancing support accuracy and efficiency, thereby improving overall organizational knowledge management.
Automated Knowledge Capture
Jochem automatically captures new knowledge from internal experts, ensuring that valuable insights are continuously integrated into the knowledge base. This feature allows for ongoing learning and adaptation, reducing dependence on specific employees and enhancing information accessibility.
Instant Answers for Multiple Platforms
Jochem provides instant answers across multiple communication platforms, including chat, email, and voice. This feature maximizes support flexibility, ensuring that users receive timely responses no matter their preferred communication method, enhancing user satisfaction and efficiency.
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