Canny
About Canny
Canny is a customer feedback management platform designed for businesses looking to enhance product development. By centralizing user insights and feedback, it empowers teams to prioritize feature requests effectively. With innovative AI features, Canny streamlines feedback collection, enabling informed decision-making that meets user needs.
Canny offers scalable pricing plans for businesses of all sizes, including free trials to get started without commitment. Paid tiers provide advanced features, analytics, and integration capabilities. Upgrading ensures greater insight into user feedback and helps prioritize development effectively for better product outcomes.
Canny boasts a user-friendly interface designed for seamless interaction and navigation. The modern layout enhances user experience, making it easy to collect and manage feedback. Unique features, like customizable dashboards and intuitive feedback categorization, provide users with an efficient and enjoyable experience throughout.
How Canny works
Users begin their Canny experience by signing up, where they can quickly set up their feedback portal. After onboarding, they can seamlessly integrate customer support tools to gather insights. Canny allows teams to categorize and analyze feedback, prioritize feature requests, and create public or private roadmaps, ensuring effortless management of user ideas and product development processes.
Key Features for Canny
Automated Feedback Capture
Canny's automated feedback capture feature helps users effortlessly gather and deduplicate customer insights from various channels. By capturing feedback in real-time, Canny allows companies to prioritize requests based on actual user needs, streamlining product development efforts and enhancing customer satisfaction.
Prioritization System
Canny's prioritization system empowers teams to score feedback and feature requests systematically. Users can customize the scoring formula with impact and effort weights, enabling smart prioritization that focuses on implementing features that deliver the most value and meet strategic objectives for product development.
Public Changelogs
Canny's public changelog feature keeps users informed about product updates and new features. By sharing release notes and linking them to specific feedback requests, teams can enhance customer engagement and transparency, ensuring users feel valued and part of the product development process.
